Miso Dine: Smarter Systems, Smoother Service
Industry: Hospitality, Restaurant
The Challenge
Soorang brings its customers a rich culinary experience with a diverse menu that caters to all tastes. From mouth-watering Indian delicacies and flavorful Tandoori dishes to a wide range of Continental and seafood offerings, the meals are prepared in authentic, traditional styles. Whether a fan of vegetarian or non-vegetarian cuisine, each dish is crafted to perfection, ensuring a delightful dining.
Soorang required a robust Point-of-Sale (POS) solution to efficiently manage their billing system and streamline the entire Order-to-Cash lifecycle. This included features such as reservation handling, kitchen display, delivery management, and pricing adjustments. Additionally, certain daily operational requirements needed to be addressed:
- Unique product profiles and price calculations.
- Multiple devices connected to the same system in real time.
- Tailored solution for multi-ordering system.
Solution & Benefits
The team at Orange Oranges proposed and implemented a custom Zoho Creator-based Point-of-Sale (POS) solution with enhanced features, personalized configurations, and functionalities tailored to Soorang’s unique requirements. Key features of the application included:
- Cashier Screen: Simplifies and speeds up the billing process.
- Customer Display Screen: Provides transparency by showing order details to customers in real time.
- Waiter Order-Taking Screen: Streamlines order entry and improves communication between staff and the kitchen.
- Kitchen Display Screen: Ensures timely and accurate preparation of orders by providing a clear view of incoming requests.
- Management Screen: Offers detailed analytics, including sales reports by day, month, and year, to facilitate data-driven decision-making.
The solution not only increased transparency but also empowered Soorang’s team to make informed decisions and adopt a proactive approach to managing their operations.
Solution Components
- Zoho Creator forms & reports.
- Zoho Creator page
- Zoho Creator development, staging and production environments
- Creator Scheme and IDE
- Deluge scripting for workflow, custom functions, Blueprints etc.
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